Information on the processing of cookies in the PrismaLife’s myPrismaLife customer portal

1. General information about cookies

Cookies are text files that are stored in the cache of your Internet browser (e.g. Internet Explorer or Firefox) when you visit the myPrismaLife customer portal. Cookies do not store any personal data. We only use them to analyse statistics in order to monitor how successful our myPrismaLife customer portal is. These statistics are analysed anonymously.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept them. Alternatively, your browser can be configured to reject cookies under certain conditions or in general, or to automatically delete cookies when you close your browser. Disabling cookies may limit the functionality in the myPrismaLife customer portal.

You can find more information using the help function of the Internet browser that you use on your computer to access the Internet.

We appreciate that, as an Internet user, you may have reservations about cookies. Merely as a precaution, we would like to provide you with information on some common misconceptions:

• Cookies cannot transmit viruses
• Cookies cannot cause any damage to your computer
• Cookies cannot read e-mail addresses
• Cookies cannot transfer your history file
• Cookies cannot send e-mails without your knowledge
• Cookies cannot fill up or erase your entire hard drive

2.Use of cookies in the myPrismaLife customer portal

When you visit the myPrismaLife customer portal, and depending on the area you access, “cookies” are stored on your computer. These allow us, as the customer portal provider, to store data that is relevant to us, for example to make our offering more user-friendly, effective and secure.

Essentially, there are two different types of cookies:

• Session cookies store information that is used during your current browser session. These cookies are automatically deleted as soon as you close your browser.
• Persistent cookies store information between multiple visits in the myPrismaLife customer portal so that you will be recognized as a returning user the next time you visit it. The advantage of this, from your perspective, is that your computer does not have to be registered again when you return to an encrypted page. These cookies remain on your end device until you delete them.

We would also like to provide you with the information below on the processing of your data in connection with the use of cookies in accordance with the relevant provisions of the GDPR:

a) Cookies that are generally required (session cookies)

We use the cookies that are generally required (session cookies) to facilitate the general use of our myPrismaLife customer portal. They save information on certain actions that you carry out. These cookies are required to allow functional navigation in the costumer portal and the use of certain functions in the myPrismaLife costumer portal.They make it easier for you, as a user, to visit our myPrismaLife costumer portal, as you can make optimum use of various areas of our myPrismaLife costumer portal in a manner that is convenient for you. Some functions in the myPrismaLife costumer portal require the use of these cookies, i.e. these functions cannot be used if cookies are deactivated.

As a general rule, the data is processed on the basis of our legitimate interests pursuant to Article 6(1f) GDPR. We have a legitimate interest in operating a costumer portal that offers corresponding functions for general information and communication purposes, as well as in order to present our company.

If you visit our myPrismaLife costumer portal in order to initiate the process involved in taking out an insurance policy with us or in order to manage or terminate an existing policy, then, by way of derogation from the above, the legal basis for the processing of your data is Article 6(1b) GDPR (entering into/performing a contract).

These cookies are automatically deleted as soon as you close your browser.

b) Functional cookies (persistent cookies)

Functional cookies (persistent cookies) allow us to tailor our myPrismaLife costumer portal to suit your personal preferences by saving the entries and selections you make. These settings only apply when you visit our myPrismaLife costumer portal and cannot be used by other websites. This allows you to make full use of the myPrismaLife costumer portal and tailors it better to suit your personal preferences.

The data is processed on the basis of our legitimate interests pursuant to Article 6(1f) GDPR. We have a legitimate interest in using appropriate techniques to improve your user experience.

In addition, the use of cookies generally requires your consent. You can grant this consent by continuing to use the myPrismaLife costumer portal and clicking on “OK” to confirm that you agree to the cookie policy when you visit our myPrismaLife costumer portal. You have the option of choosing how you want these cookies to be used in your browser settings.

The maximum storage period for these cookies is one year. They are deleted automatically after this period has expired.

c) Performance-related cookies (persistent cookies)

Performance-related cookies (persistent cookies) help us to measure data traffic and the technical functionality of our myPrismaLife costumer portal. This allows us to identify which areas of our website you visit most often and whether any error messages appear on these pages. This allows us to make the use of our myPrismaLife costumer portal more user-friendly. As a result, the data is processed in order to improve the quality of the myPrismaLife costumer portal and its technical optimisation.

The data is processed on the basis of our legitimate interests pursuant to Article 6(1f) GDPR. We have a legitimate interest in using appropriate techniques to improve your user experience.

In addition, the use of cookies generally requires your consent. You can grant this consent by continuing to use the myPrismaLife costumer portal and clicking on “OK” to confirm that you agree to the cookie policy when you visit our myPrismaLife costumer portal. You have the option of choosing how you want these cookies to be used in your browser settings.

The maximum storage period for these cookies is two years. They are deleted automatically after this period has expired.

3. Overview of cookies used in our myPrismaLife costumer portal